They Changed the Refund Terms After I Signed
At the time I joined, the policy was a 12-month guarantee.
Now, on their website https://fullgripecom.com/terms, the policy suddenly says:
"There is a 16-month refund policy. If your store hasn't generated profit that exceeds your initial investment, we will buy back your store for the initial investment minus any profit made."
Even under these new terms, it's been 33 months, and I’m still being refused a refund despite loosing money.